DO YOU SHIP INTERNATIONALLY?
We currently only ship to US-based customers. We hope to ship internationally in the coming future!
HOW MUCH WILL I PAY FOR SHIPPING?
Shipping charge is detailed at checkout according to your location. Please read our Shipping and Returns Policy.
CAN I TRACK MY PACKAGE AFTER I PLACED MY ORDER?
Yes! As soon as your package has shipped, you will receive a shipping e-mail confirmation with a tracking number.
WHAT IF MY PACKAGE ARRIVES DAMAGED?
If your package was damaged during transit, save the box and merchandise and notify immediately at firstname.lastname@example.org.
ARE YOUR PRODUCTS PERISHABLE?
All of our oils have a shelf life of 1 year* (4-6 months after opening). All skin care products have a period-after-opening date that is printed on the packaging.
*this only applies if stored properly, in a cool, dry place away from sunlight.
IF THE PRODUCT I WANT TO PURCHASE IS OUT OF STOCK, WHEN WILL IT BE AVAILABLE AGAIN?
We recommend you to subscribe to our e-mail on the product page and we'll notify you when this product is back in stock.
SHOULD I STOP USING MY SKINCARE PRODUCTS AND ONLY USE YOUR OILS?
No, you should continue doing your regular skincare routine. REBORN by oil products are crafted to bring an extra support to your skin.
CAN I APPLY MAKEUP AFTER USING YOUR OILS?
Yes, of course! You should wait 5-10 minutes before applying other products such as moisturizer or makeup.
ARE ALL YOUR PRODUCTS NATURAL AND ORGANIC?
Yes, our oils are all natural and made from plants. We only use organic carrier oils and essential oils. We do not have yet the USDA Organic Certification but we are working hard to get it in the close future.
IS IT SAFE TO USE YOUR PRODUCTS WHILE PREGNANT OR NURSING?
We recommend consulting a doctor before use. Read carefully the packaging directions before using any products.
ARE YOUR PRODUCT TESTED ON ANIMALS?
No, our oils are vegan and have never been tested on animals. We believe in animal rights and we want to make a difference by offering cruelty-free products.
STILL HAVE A QUESTION?
If you can't find the answer to your question, please email us at email@example.com we are happy to help!